Why go to a market and buy things when you can easily buy them online & get them delivered to your doorstep?
Here at BabyMall.PK, we value our customers’ comfort, that’s why we provide free shipping all over Pakistan. You also get many payment options, you can either pay an advance or pay at the time of delivery, whichever option suits your need.
BabyMall.PK is a customer-oriented e-commerce platform that aims to take care of shopping needs in a SMART way; making life easier for all customers. We are Pakistans premier online store with services initially in Sialkot. Our aim is to enhance the online community by becoming the nation's favorite e-commerce platform through our very own SMART fundamentals.
Free delivery is available on orders above Rs. 1,000. It is up to the discretion of BabyMall.PK to select the shipping service used. Delivery time is usually between 1-3 days. Unless specified on the Product Detail Page, BabyMall.PK offers its online shoppers the convenience of free shipping. Where shipping charges are applicable, such as when we use our reliable courier service, we will clearly inform you before you finalize your purchase.
Free delivery is NOT available on wholesale items. If your order is a combination of regular items and wholesale items, the free shipping will be valid on the regular items if the product amount of regular items exceeds Rs. 1,000. The shipping charges for wholesale items will be calculated and charged separately. Delivery charges for wholesale items are calculated after the order is placed and you will be notified during the confirmation call regarding the exact amount or best estimate available to us at the time.
Estimated Delivery Time
We understand the excitement you experience when shopping online. That’s why we’re equally excited to deliver the product without a scratch and as quickly as possible. While we try to get your product into your hands as fast as possible, all online orders usually take 6-12 hours to be there. In extremely rare cases, it may take up to 3 working days. Like you, our valued staff likes to enjoy life as well. As such, the only times BabyMall.PK can’t deliver are Sundays and Public Holidays.
REASONS FOR SHIPMENT DELAYS
Incorrect address has been entered in the shipping details when placing the order.
Personal details may need to be confirmed for fraud prevention if we are unable to verify the shipping destination. Sometimes we will require personal detail verification before dispatching orders, and this may delay shipping.
Payment in advance is not yet verified (for orders where payment is made via bank deposit, EasyPaisa or other advance payment options).
If your order will be delayed for any reason we are aware of, we may contact you directly via phone or email to advise of the delay.
BabyMall.PK provides a detailed shipping invoice with each order you place, outlining the price, quantities, and shipping charges (where applicable). If you would like further clarification about BabyMall.PK payment options, feel free to contact us on (+92)-349-111-222-9 or email us at [email protected].
VIEW & TRACK ORDERS
All orders are dispatched from our warehouse facility that is based in Lahore. We use various courier services to delivery your order.
Once your order is dispatched you'll receive an email from BabyMall.PK containing your tracking number and the assigned courier who will deliver your order. If you don't receive this email and would like to obtain your tracking number, please login to your account and view your Order Details or contact BabyMall.PK using the contact us form or email at [email protected] or (+92)-349-111-222-9.
Once you have your tracking number you can track your parcel by clicking on the assigned courier.
Some items will not ship until a later date as indicated in the product description. Please make note of any products with future ship dates mentioned on the online product posting.
On Order Products
As mentioned above, the delivery time is more than usual for such products. You have to make a full advance payment after ordering, then we will import your product from our international offices and deliver them to you. This usually takes between 7 to 15 days, basically one to two weeks.
This is usually the case for more high-end products that are not usually bought in Pakistan and so we don’t import those in advance.
When you place the order, and we confirm your advance payment, we then immediately import the product from foreign countries and then deliver them to you. This process takes time, which is why we make our valued customers wait for some more days.
Whichever method you choose, you can be sure that you will get a high quality and genuine product, always.
The time mentioned above is estimated time, and if everything goes well, you will get your products as soon as possible.
For any questions and queries, you can always send us an email at [email protected].
INTERNATIONAL SHIPPING & DELIVERY
When submitting International orders through BabyMall.PK you are responsible for all import fees, customs, duties & taxes.
Please see estimated shipping & delivery times. Note that estimated shipping & delivery times do not include the time it takes to clear customs.
Please allow 12 hours for your package to register in the system before attempting to track your parcel. For all international orders please allow 24 hours before attempting to track your parcel.
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